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Our services: Using the Library: How long does it take for items to arrive?

Current services available

Due to the on-going COVID-19 situation we are predominantly supplying chapters and articles from e-books or e-journals. Only a handful of our usual suppliers are able to make scans from physical items at this time. We are now able to offer a limited lending service, primarily from The British Library.

Delivery times will be longer than usual due to pressures on the supplying libraries and not everything will be available.

Ask DULib

How long does it take for items to arrive? 

  • Most items arrive in around a week. 25% of requests arrive in 2 days and 78% arrive within 7 days. Some requests can take longer to source. 

  • Please allow 7-10 days before contacting us about an ongoing request. 

  • If you have an enquiry about your request, please use our DDS enquiry form.